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Posts Tagged ‘southwest airlines’

When A Good Air Fare Deal is Not A Good Deal

Posted by thetraveldoctor on May 16, 2012


Southern California

Out of the Window of a Southwest 737 over Southern California

You see an ad for low low airfares. You log on to the Airline web site and find that the deal you saw advertised is not what you thought. It happens more then you want to admit. So how do you really get a low fare that really is a good value? You need to do your homework and compare fares on different airlines. Bing fare search engine is a great place to start. It will give you the lowest fares to your destination on multiple airlines, but if you want to compare the results to Southwest, you will need to go on to the Southwest web site as Southwest only lists their fares on their own web site.

Remember when you compare your fares you have to take into account the “Extra Fees” imposed by the airlines. These extra fees include checked bags, on board meals, pre reserved seats and so on. Airlines make millions of dollars every year on these fees. What once was included with your ticket is no an “EXTRA” cost item. One of the few airlines that does not charge for bags or food on their aircraft is Southwest. So before you book your ticket, add up all the “Extras” and then make your decission. You will save time and money in the long run.

Posted in airlines, airplane, airports, bags, Credit Cards, luggage, pillows, seniors, tickets, tours, Transportation, Travel, travel agents, Uncategorized, Vacations | Tagged: , , | 2 Comments »

Southwest Vacations Hassle

Posted by thetraveldoctor on March 9, 2010


Al and Lil at Universal Studios New Years Day 2010

Al and Lil at Universal Studios New Years Day 2010

Just returned from a very cold trip to Orlando Florida. My wife and I took a Southwest Vacations package to Orlando at the Doubletree Universal. I love to fly Southwest Airlines as their crew, planes and gate areas are the best in the business.

I decided to use Southwest Vacations because the package of Hotel, Car and Flight were much less expensive then booking each component separately. I knew that something was not right when I tried to lookup my flight to put my rapid reward number in the record and the Southwest website told me it could not find my reservation. Now to be fair to Southwest Airlines, Southwest Vacations is run by the Mark Travel Corp, which owns Funjet Vacations and a number of other airline tour companies. The big problem is that Southwest Vacations issues paper tickets. I cannot tell you the last time I used a paper ticket on a domestic flight. Paper tickets are a hassle and they can be lost or stolen. Well, what Southwest Vacations does not tell you is that you cannot check in on line ahead of time, you can only get a “Security Document” that will get you through the security checkpoint, but you still have to stand in line to get a boarding pass. Plus, you cannot get this Security Document on the Southwest Airlines website, you have to go to the Southwest Vacations website, which is a completely different website. So once I figured this out, I tried to check in, as the website said, “Check in Online” which is really not correct. After jumping through a number of hoops, I was able to print out the “Security Documents”. It was a real hassle at Midway Airport in Chicago, but we got to the gate and I was able to stand in line and get a real boarding pass. The disaster was on the return trip.

It’s January 3, 2010 at 500AM. My wife and I had a 735AM Southwest flight from Orlando to Chicago Midway. I could not check in on line at my Orlando hotel because as you read earlier in this store, you can’t do that with paper tickets. We walk into the front door of the Orlando airport and look over at the Southwest Check In. To our surprise, there is a line that looks to be at least an hour and a half. Now we had only carry on luggage, so I asked the Southwest agent if we had to stand in line, she told me “know, just go to the self serve kiosk and check in. Well, you guessed it, it would not let me check in. So I ask the Southwest agent for help. She came over to the kiosk and tried 3 times to check us in. It just would not work. She said to me, “Why don’t you go out to the skycap and let him check you in.” I said “That is a great idea, thank you!” So I went outside to the skycap station. Well, there was a line there too, albeit a much shorter line (15 min instead of 1.5 hours) and the skycap then checked me in and we were on our way to the gate. Getting to the gate was a whole other story, as Orlando shut down the screening area for about 45 minutes but I will not bore you with the details. We did get home on our scheduled flight. I still love Southwest, but the vacation division has to allow the issue of etickets so passengers don’t run into the kind of problems we had.

Thinking of a cruise? Read my blog post on the new Oasis of The Seas at http://thetraveldoctor.wordpress.com/2009/12/02/oasis-of-the-seas-makes-some-last-minute-changes/

Posted in airlines, airplane, airports, bags, Hotels, luggage, news, tickets, tours, Transportation, Travel, travel agents, Uncategorized, Vacations | Tagged: , , , , , , , | 8 Comments »

Southwest to Launch Minneapolis flights from Chicago

Posted by thetraveldoctor on October 4, 2008


 

Southwest Airlines in flight

Southwest Airlines in flight

Southwest Airlines announced on Wednesday that it will launch new service between Chicago Midway and Minneapolis St. Paul beginning in March. Southwest is moving into the Minneapolis St. Paul market right at the time that Northwest and Delta are expected to merge. This merger is expected to reduce service for Northwest at Minneapolis.  

Southwest is a great carrier and then know what they are doing. They would not launch service into a new market if they didn’t think they could make a profit. The Minneapolis market needs a good low cost carrier as fares to that city have been very high and with the entry of Southwest, it will bring fares down in the market.

Southwest plans to release more details about the Minneapolis service in the coming months.

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Southwest New Boarding System Works Well

Posted by thetraveldoctor on September 26, 2008


 

Southwest gate at Louisville Airport

Southwest gate at Louisville Airport

I just returned from a business trip to Louisville Ky on Southwest. I have to say that Southwest has their act together. I love the new boarding process they have instituted. When you check in at home on the web, or at the airport you receive a boarding pass with a letter and a number. The letter is the boarding group and the number is the boarding position within that group. So if you are in group A and position 15, you will board with the first group and you will be the 15th person on the plane. It worked so well and everyone was happy. We boarded quickly and we were closed up and out of the gate and in the air in no time. The plane was full and we were on time!

 

Southwest also does not charge you to check your first or second bag. They do not have any hidden fees. What you see is what you get. I love that. Clean, efficient transportation. I wish the other airlines got it. They should all take a lesson from Southwest. Thank you Herb! You know how to run a great airline!

Posted in airlines, airports, bags, Coach, Computers, disabilities, free, gas, investments, Las Vegas, luggage, news, pillows, seniors, tickets, tours, Transportation, Travel, travel agents, Vacations, Wifi | Tagged: , , , , , , , , , , , | Leave a Comment »